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Website Desks

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WEBSITE DESKS / SERVICES & PROJECT SCOPE

Clear service options. Features matched to your project.

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Flexible project scopeClear deliverablesOptional ongoing services
HOW OUR PRICING WORKS

Start with what matters. Expand when you're ready.

Choose a service and compare practical inclusions—from a simple setup to more specialized features. Each project is quoted around your actual needs.

The examples below are potential features, not guaranteed package inclusions. Your approved quote defines what is included.

SERVICE AREA

Website Design & Development

Build a professional online presence that helps people understand your business and contact you.

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01 / FOUNDATION

Essential

For a business starting out or refreshing the basics.

  • Discovery call and project goals — Discuss your business, customers and website goals.
  • Business-focused page structure and navigation — Clear pages and menus visitors can follow.
  • Mobile-friendly design
  • Contact form, click-to-call and inquiry buttons
  • Basic on-page SEO setup — Page titles, descriptions and headings.
  • Launch checks and basic handover — Test key pages and show you how to update content.
03 / TAILORED

Advanced & Custom

For larger projects, specialized features and connected systems.

  • Fully custom designs and workflows
  • Customer portals and protected content — Private login areas for customers or staff.
  • Multi-language or multi-location websites
  • Booking, quotation and membership features
  • Advanced API, CRM and third-party integrations — Connect supported systems and share approved data.
  • Complex content and permission systems — Separate editing access for different team roles.
SERVICE AREA

eCommerce Websites

Sell products or services online with a shopping experience built around your operation.

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01 / FOUNDATION

Essential

For a business starting out or refreshing the basics.

  • Store setup and storefront design
  • Product categories and product detail pages
  • Cart and compatible payment checkout
  • Shipping, taxes and basic order emails
  • Mobile shopping experience
  • Basic store-owner handover
03 / TAILORED

Advanced & Custom

For larger projects, specialized features and connected systems.

  • Subscriptions, wholesale or B2B pricing
  • Multi-region currencies and complex shipping
  • ERP, inventory and accounting connections
  • Custom checkout and fulfilment workflows
  • Multi-store or marketplace architecture
  • Advanced automation and system integrations
SERVICE AREA

Digital Marketing & SEO

Reach relevant customers, measure inquiries and continuously improve how your business is discovered.

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01 / FOUNDATION

Essential

For a business starting out or refreshing the basics.

  • Goals, audience and market review
  • Basic Google Ads or Meta Ads setup
  • Campaign and landing-page recommendations
  • Keyword or audience targeting foundations
  • Tracking and conversion measurement plan
  • Initial performance reporting
03 / TAILORED

Advanced & Custom

For larger projects, specialized features and connected systems.

  • Multi-channel advertising strategy
  • Advanced conversion and funnel measurement
  • CRM-connected lead-quality reporting
  • Multi-location or cross-border campaigns
  • SEO, AEO and AI-search visibility planning
  • Custom reporting and ongoing experimentation
SERVICE AREA

AI-Powered Chatbots

Give visitors helpful answers and guide them to the right person or next step.

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01 / FOUNDATION

Essential

For a business starting out or refreshing the basics.

  • Business-specific FAQ knowledge setup
  • Website chat interface and branded welcome
  • Guided service and inquiry questions
  • Lead collection where configured
  • Basic fallback and human contact options
  • Initial testing and content handover
03 / TAILORED

Advanced & Custom

For larger projects, specialized features and connected systems.

  • Secure business-system integrations
  • Advanced workflows and approved tool actions
  • Role-based or multi-site knowledge
  • Custom agent-like journeys where feasible
  • Monitoring, evaluation and escalation rules
  • Tailored hosting, security and usage management
SERVICE AREA

CRM Integration & Automation

Connect inquiries, calendars, messages and business tools so work does not get lost between systems.

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01 / FOUNDATION

Essential

For a business starting out or refreshing the basics.

  • Review of existing apps and pain points
  • Website form-to-CRM connection
  • Automatic contact creation or updates
  • Lead notifications to the right team
  • Simple customer confirmations
  • One defined automated workflow
03 / TAILORED

Advanced & Custom

For larger projects, specialized features and connected systems.

  • Custom API and database integrations
  • Complex approval and conditional workflows
  • Multi-team permissions and routing
  • Order, billing or operational integrations
  • Error handling, audit trails and monitoring
  • Advanced reporting and process orchestration
SERVICE AREA

Website Maintenance & IT Support

Keep your business website stable, secure and easier to maintain.

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01 / FOUNDATION

Essential

For a business starting out or refreshing the basics.

  • Website health review
  • Core, theme and plugin update planning
  • Backup and restore readiness checks
  • SSL, domain and hosting checks
  • Basic issue diagnosis
  • Defined support requests
03 / TAILORED

Advanced & Custom

For larger projects, specialized features and connected systems.

  • Complex migrations and infrastructure changes
  • Cloud or multi-server environments
  • High-traffic performance analysis
  • Incident response and recovery projects
  • Advanced integrations and access controls
  • Tailored maintenance and support agreements
SERVICE AREA

Connected Digital Solutions

Bring website, customer communication, marketing and operational systems into one coordinated project.

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01 / FOUNDATION

Essential

For a business starting out or refreshing the basics.

  • Business requirements workshop
  • Priority list and simple project roadmap
  • One main website or service improvement
  • Basic lead and contact workflow
  • Launch and handover documentation
  • Clearly defined project deliverables
03 / TAILORED

Advanced & Custom

For larger projects, specialized features and connected systems.

  • Custom web platforms and portal projects
  • Complex business process automation
  • Multi-location operational workflows
  • Cross-system data and reporting layer
  • Phased delivery across several systems
  • Ongoing enhancement and technical roadmap
CLEAR EXPECTATIONS

How we prepare your quote

Project size & complexity

Number of pages or products, custom designs, business rules, supported languages, user accounts and required functionality.

Content & preparation

Whether you provide text, images and product data—or need help with copy, content migration, photography or catalogue organization.

COMMON QUESTIONS

Know what you're getting before you commit.

Do you have fixed packages or starting prices?

Projects are quoted individually. The levels above show possible scope, not fixed-price bundles. After we understand your goals, we can recommend an appropriate starting scope and prepare a tailored quote.

Does every project include everything listed?

No. Features are examples of what may be included at different levels. Only items listed in your approved proposal or statement of work are included.

Can I start small and add features later?

Often, yes. We can discuss a phased plan—for example, launch a professional website first and add CRM, chatbot or advanced automation when needed.

Are hosting, domains, ad spend and subscriptions included?

These are usually separate third-party or recurring costs unless your written proposal specifically includes them. We will identify such costs before the project begins.